Review Management for Dentists
Watch Our Dental Reviews Video →
Ever wonder how some dental offices have an abundance of 5-star reviews? Here is a hint: it’s probably not because they run a perfect business. It's possible they run an air tight practice, but as you probably know, that alone won’t lead to a 5-star rating. These practices are most likely engaged in what we call dental reputation management. In other words, these practices are actively soliciting reviews via email and SMS text messages from happy patients.
If you're not actively seeking reviews, your practice is likely to get left behind. Prospective patients rely on online reviews to make decisions about their healthcare providers. Positive reviews drastically influence patient decisions in a good way. Bad reviews can have a negative influence. Is your practice doing anything to collect positive reviews and influence potential patients?
How Online Reviews Influence Potential Patients
Trust Online Reviews
84% of people trust online reviews as much as a personal recommendation
Say Freshness Matters
73% of consumers think that reviews older than 3 months are no longer relevant
Star Rating Most Important
58% of consumers say that the star rating of a business is most important
Our Review Campaign Software
Reviews in 3 Simple Steps
1. Patient Checkin
A patient can be updated in the review system either upon check in or during the check out process.
2. System Sends Request
The system automatically sends the patient a review request via email or text message or both.
3. Patient Leaves Feedback
Patient clicks the email or text message and leaves the review in a very simple 2 step process.
Simple 2 Click Review Process
As an Elevate DDS client, you have complete control over how and when your review campaigns are sent. You can set the review request to send at any time after the office visit. You can also decide whether the patient receives an email request, a text message request or both. And you can choose the options for where you want the review left (Google, Facebook, Healthgrades & more).
Once the patient receives the review request, they can click a button to leave feedback. After they click the 'positive' or 'yes' button, they will then be taken to the third party website to leave the review.